Refund Policy
At GymCrafted, we strive to ensure that our customers are satisfied with their purchases. If for any reason you are not completely happy with your order, we are here to help you navigate the return process.
Eligibility for Refunds
To be eligible for a refund, please ensure that:
- The item is unused, in its original packaging, and in the same condition that you received it.
- The return must be initiated within 30 days of the purchase date.
- A receipt or proof of purchase is required.
How to Request a Refund
To initiate a refund, please follow these steps:
- Email our customer service team at [email protected] with your order number and details about the item you wish to return.
- We will respond promptly with instructions on how to return your item.
- Once we receive the returned item, we will inspect it and process your refund.
Refund Process
Refunds will be processed within 7-14 business days after we have received your returned item. The refund will be issued to the original payment method used during the purchase.
Exclusions
Please note that certain items are non-refundable, including:
- Gift cards
- Items purchased on clearance
Contact Us
If you have any questions regarding our refund policy or the return process, please feel free to reach out to us:
- Email: [email protected]
- Phone: (555) 123-4567
Thank you for shopping with GymCrafted! We appreciate your understanding and support.